We're sorry to hear that you're considering canceling your subscription with us. Please review our cancellation policy below for detailed information on the process and any associated terms:
Cancellation Notice Period
You are entitled to cancel your subscription at any time, and the cancellation will be effective [30 days from the date of cancellation]. During this notice period, you will continue to have access to all subscription benefits and services.
Cancellation Process
To cancel your subscription, please follow these steps:
- Log in to your account on our app.
- Navigate to the "Account Settings" section, then scroll down to view a "Cancel subscription" button.
- Click the cancellation option and follow the prompts to initiate the cancellation process.
Subscription Benefits During Cancellation Period
During the 30-day notice period, you will retain access to all subscription benefits, services, and content. This includes any premium features, exclusive content, and member privileges associated with your subscription.
Billing During Cancellation Period
You will not be billed for any additional months beyond the 30-day notice period. Your subscription billing will cease at the end of this period, and you will not incur any further charges.
Refund Policy
We do not provide refunds for partial subscription months or for the remaining days of the 30-day notice period. Your subscription benefits will continue to be accessible until the end of the notice period.
Reinstatement of Subscription
If you change your mind during the 30-day notice period and wish to reinstate your subscription, you can do so by contacting our customer support team. Reinstating your subscription will immediately restore your access to all subscription benefits.
Contact Us
If you have any questions or need assistance with the cancellation process, please feel free to contact our customer support team at support@getmoneyup.com.
We appreciate your support and thank you for being a valued subscriber. If you have any feedback regarding your subscription experience, please don't hesitate to share it with us.
This Policy is effective 08/2023
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The MoneyUp Card is issued by Patriot Bank N.A., Member FDIC, pursuant to a license from Mastercard U.S.A. Inc. This card can be used everywhere Mastercard® debit cards are accepted.
