We all need help sometimes. So - how can we help you?

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What is MoneyUp

MoneyUp is a mobile banking app that combines a suite of simple and powerful financial tools with individualized financial educational content. We design our platform to appeal to our target customers - Gen Z and college students.

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What is MoneyUp's goal?

To implement a simplified approach to money that makes personal finance as easy as possible while also rewarding our users for practicing good habits.

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Is MoneyUp free to use?

Yes! MoneyUp is free to all users. There is no monthly minimum charge for your account, or any other hidden fees. We do however take a small interchange fee upon every completed transaction made through the MoneyUp issued virtual debit card.

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Is the app available to anyone?

At this stage, MoneyUp is only available to those 18 years or older who are located within the United States of America.

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Is MoneyUp a bank?

No, MoneyUp is not a bank. MoneyUp is a financial technology company that provides banking services through its sponsor banks and partners.

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Is MoneyUp safe and secure enough to store/manage my money?

MoneyUp takes the security of its users' funds and personal information very seriously. The company employs advanced encryption technology, firewalls, and other security measures to protect against unauthorized access and theft. User accounts are also regularly monitored for suspicious activity.

In addition, the company is insured and regulated, so users can have peace of mind knowing that their funds are protected. However, as with any financial service, it is important to be vigilant in protecting your own personal information and to immediately report any suspected fraud or unauthorized transactions.

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Am I able to deposit money into my MoneyUp account?

Yes, users are able to fund their account via external bank account connection through our partner, Plaid.

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What type of cards does MoneyUp issue?

MoneyUp will launch with a virtual debit card. You will be able to access this card within the MoneyUp app, and add it to your mobile wallet (Apple Pay, Google Pay, or Samsung Pay)

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Can I access my account on the go through a mobile app or online platform?

MoneyUp offers a user-friendly mobile app that allows you to access your account from anywhere at any time through the app. With the app, you can manage your funds, view your transaction history, and more from your smartphone. At this time we do not have online or website support.

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What happens if my account is compromised or there is suspicious activity?

If you suspect that your account has been compromised or that there is suspicious activity on your account, you should immediately contact They will assist you in securing your account and protecting your personal and financial information. This may include disabling your card or device, changing your password, and monitoring your account for any further suspicious activity.

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We’ll try to deliver the answers you’re hungry for.

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